Okay, so I had to get my car serviced the other day, and I went to Round Rock Hyundai. Here’s how it all went down.
Scheduling the Appointment
First things first, I needed to book an appointment. I could have called, I guess, but I’m not a big phone person. So, went online, it’s pretty easy to find where to book your service.
I picked the date and time that worked best for me. They had a bunch of options, which was cool. I also mentioned what I needed done – just a regular oil change and tire rotation, nothing fancy.
Dropping Off the Car
So, the day of the appointment, I drove over to the dealership. It’s pretty easy to find. When I got there, a service advisor greeted me,I think his name was Mike. He was pretty friendly. We went over the service request to confirm everything.
Then, he show me around a wating room,I grabbed a seat, and waited there.
The Waiting Game
The waiting area was okay. They had some comfy chairs, a TV, and free Wi-Fi, So I just chilled, caught up on some emails, and watched some random daytime TV.
Getting the Car Back
After, I think, about an hour, maybe a bit more, Mike came back and said my car was ready. He explained everything they did, showed me the paperwork, and told me the usual “recommendations”. You know, the air filter could be replaced, that kind of stuff. I just stuck with what I originally wanted.
Paying and Leaving
I went to the cashier, paid the bill, and that was that. Pretty straightforward. I got my keys, they pulled my car around, and I was on my way.
All in all,it just a regular service experience.
